Privacy Policy

Updated: September 22, 2024

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At Naturalhaircare.com, we are committed to protecting the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, share, and protect your personal information. Using our website, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The types of information we collect include:

Personal Information:

  •  This may include your name, email address, phone number, and any other information you provide to us directly through forms or other interactions on our website.
  • Automatically Collected 
  • Information: We may automatically collect certain information about your device and how you interact with our website, such as:
    • IP address
    • Browser type and version
    • Time zone settings
    • Pages visited, time spent on pages, and other interaction details
    • Referring/exit pages and URLs
  • Cookies and Tracking 
  • Technologies: We use cookies, beacons, tags, and scripts to collect information. Cookies are small files stored on your device that help us understand user behavior and enhance the website experience. You can adjust your browser settings to block or remove cookies, but this may affect your ability to use some features of our site.

2. How We Use Your Information

We use the information we collect to:

  • Provide Services:
  •  Process transactions, manage user accounts, and deliver products or services you request.
  • Improve User Experience:
  •  Analyze how our visitors use the site, allowing us to improve our content, layout, and overall user experience.
  • Marketing and Communications: 
  • Send you promotional materials, newsletters, and updates. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.
  • Customer Support:
  •  Respond to your inquiries, comments, and feedback.
  • Compliance:
  •  Comply with applicable laws, regulations, and legal processes, or respond to requests from government authorities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • With Service Providers:
  •  We may share your data with trusted third-party service providers who help us run our website, such as hosting services, payment processors, or analytics providers. These third parties are obligated to protect your data and only use it as necessary to perform services for us.
  • Business Transfers: 
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your data.
  • Legal Obligations: 
  • We may disclose your information to comply with legal obligations, court orders, or government requests, or to protect the rights, property, or safety of Naturalhaircare.com, our users, or others.

4. Data Security

We take appropriate security measures to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular security assessments. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions under the law.
  • Opt-Out: You can opt out of receiving marketing communications by following the instructions in the email or contacting us directly.
  • Data Portability: You may request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at

support@naturalhaircares.com

6. Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to the policy, we will notify you by posting the updated policy on our website and updating the “Effective Date” at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Naturalhaircare.com
Email: support@naturalhaircare.com